Orders are typically processed within 1–3 business days. You’ll receive a confirmation email and, once shipped, a tracking email.
When your order ships, we’ll email tracking details to the email address used at checkout. If you don’t see it, check spam/junk or contact us.
No. We only ship in the continental U.S.
If your order hasn’t shipped yet, contact us as soon as possible at shop@peterprincemusic.com. Once shipped, we can’t guarantee changes or cancellations.
Email shop@peterprincemusic.com within 48 hours of delivery with your order number and photos of the item and packaging.
Yes. Returns/exchanges are accepted within 14 days of delivery (see Returns Policy below).
Approved refunds are issued to the original payment method. Processing time depends on your bank/payment provider (typically 10 business days).